FAQ

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FIND THE RIGHT ANSWERFrequently asked questions

Dubai is a unique holiday destination showcasing everything city, sand and sea! Soak up the sun on the white sand beaches, shop ‘til you drop in the world’s largest mall, climb the world’s tallest building; wander through traditional souks (markets), go dune bashing on a desert safari, visit thrilling theme parks and so much more! There’s not many places in the world where you can indulge in so many experiences in just one place, but in the Emirate of Dubai you can. The extensive list of experiences combined with the fascinating traditions and way of life in this Muslim society truly make Dubai an international oasis and a perfect holiday destination for adventurers, families and business travellers alike!

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Coved-19

Is the UAE and Dubai open for all tourists?

  • Effective from 30 August 2021, tourist visa applications are open to travellers from all countries. Depending on a passenger’s nationality, they can get a visa on arrival, or apply for a pre-arranged visit visa from Dubai Immigration before travel. Please reach out to The General Directorate of Residency and Foreigners Affairs and check your country’s latest travel advisory on outbound trips.
  • Travellers from certain countries will be required to:
    • Have a negative COVID-19 PCR test certificate with a QR code issued within 48 hours of the time the sample was collected from an approved health facility.
    • Take a rapid PCR test, to be conducted at the departure airport (and issued with a QR code) within six hours of departure. Visit Emirates airline for further details.
  • Please check the following links for the most up-to-date requirements ahead of travelling to or transiting through Dubai: Emirates airline | FlyDubai

Are there any movement restrictions for unvaccinated travellers in Dubai?

    • All people attending free movement events, such as standing concerts, must show their vaccination certification via UAE government apps like Alhosn. A resident attendee has the option to bring their DHA certificates instead.
      • The previous rules for unvaccinated individuals, including those in exempted categories, remain in place.

Is it safe to travel to Dubai? What measures do you have in place?

  • The national vaccination campaign commenced in December 2020 and is progressing at a great pace with over 80% of the population fully vaccinated. For the latest number of doses administered.
  • The Ministry of Health and Prevention (MoHAP) alongside other relevant authorities continue to prioritise, monitor and assure the safety and well-being of all visitors to and residents of Dubai as the utmost priority. Dubai Tourism continues to work diligently under the guidance of the World Health Organization to maintain rigorously high standards of public hygiene and safety, so the wellbeing of all residents and visitors remains uncompromised.
  • Dubai has also been recognised by the World Travel & Tourism Council (WTTC) and received its Safe Travels stamp for its safety protocols in place.
Desert camps

What prerequisites must be in place if I wish to apply for a desert camp permit?

To apply for the desert permit, you have to have the following:

A valid safari permit with 10 vehicles owned and registered under the company, or five vehicles plus a bus with a minimum of 45 seats registered to the company.

Minimum five tour guides at the company.

Approval from the department of Civil Defense.

Approval from Dubai Municipality.

Can I apply for a desert camp permit with freelance drivers or tour guides?

No, safari drivers and tour guides must be under the company visa.

How long is a desert camp permit valid for?

A safari permit is valid for one year or until the expiry of the tenancy contract.

How many tour guides I can add to my permit?

A minimum of five tour guides are needed to be issued a permit. You can add as many tour guides as you wish above the minimum of five.

Dubai Assured

What is Dubai Assured?

Dubai Assured is a compliance programme to certify and recognise hotels, retail, F&B, and attractions that have implemented all public health protocols for the prevention and management of COVID-19, as part of the efforts to ensure that Dubai is at its highest level of safety preparedness ahead of the city’s reopening to international visitors.

The stamp is a visual identity that guests will recognise throughout their stay in Dubai, reinforcing the message that the establishment is strictly adhering to health and safety protocols.

Why is Dubai Assured important?

The quality of health and safety measures is on the minds of travellers when selecting their destination of choice, and the Dubai Assured stamp for the hospitality sector is a critical mechanism designed to assure tourists of a smooth and safe experience at every stage of their travel journey, from arrival at our airports to the point of departure from Dubai.

Which authority introduced Dubai Assured?
Dubai Assured is a collaboration between the Department of Economy and Tourism (DET) and Dubai Municipality.

Which establishments can participate?
All establishments within the hotel, retail, F&B, attractions, and leisure & entertainment sectors are highly encouraged to comply with the authorities’ health and safety guidelines to prevent the spread of COVID-19. The Dubai Assured stamp will showcase each establishment’s strict adherence to health and safety, thus instilling confidence in and enhancing, the guest experience.

How can an establishment become Dubai Assured-certified?
Establishments should strictly adhere to the health and safety guidelines issued by Department of Economy and Tourism. Certification will be issued as part of the authorities’ regular 15-day inspection cycle. A digital toolkit with the Dubai Assured logo and associated brand guidelines will be shared with all compliant establishments so that they can display the certification on their premises.

Trade events

What upcoming trade shows is DET participating in?
You can find a full calendar of events on our trade website.

Are services like catering and Wi-Fi included in the cost of participating?
Catering is provided on the stand. Wi-Fi is reviewed on a case-by-case basis.

Do you provide any marketing or promotional support if we join DTCM at events?
Marketing or promotional support is not provided.

How many participants are included in each application for a trade event?
The number of participants is different from one event to another. Our team will advise you once your registration is completed.

Do you provide any support in obtaining visas?
We provide registered exhibitors with a Letter of Invitation and – where applicable – a copy of their event badge.

Flight to UAE

Flights from Egypt to Dubai

will get to this fun-filled destination within approximately 3 hours and 5 minutes. Flights will depart from Cairo International Airport (CAI) and will arrive at Dubai International Airport (DXB), or Al Maktoum International Airport (DWC). Popular airlines flying from Egypt to Dubai include Air Arabia, EgyptAir, Emirates, Gulf Air and Etihad Airways. Direct flights from Egypt to Dubai are available.

Currency used in UAE

What is the currency in the UAE?

The currency in the UAE is the UAE dirham. Each dirham is divided into 100 fils.

When you’re buying currency for the UAE, look out for the currency code AED. And once you’re in the UAE, you’ll see the symbol د.إ used to show prices.

You’ll find Emirati banknotes in denominations of 5, 10, 20, 50, 100, 200, 500 and 1000 – although the 1000 AED note is seldom used.

Coins come in 1, 25 and 50.

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laws in UAE

What laws should I note?

Being a Muslim country, the laws in the UAE reflect Islamic practices and beliefs. There are certain personal conducts that aren’t considered criminal in Australia but can result in fines, imprisonment and deportation in Dubai. These include insulting the royal family, local government or local officials, swearing, extortion, posting photos of local incidents on social media, taking photos with people in the background and public displays of affection (holding hands, kissing and touching).

Drink alcohol

Can I drink alcohol there?

It’s a big misconception that you can’t drink in Dubai. While it’s not a booze-fuelled city, non-Muslims can drink within local laws. The legal drinking age is 21. Alcohol can be served anywhere that is attached to a hotel, but there are designated dry areas. It’s illegal for Muslims to drink and offering it to them can cause a lot of trouble. Drinking or being intoxicated in public is strictly prohibited and there’s zero tolerance for drink-driving. Both can result in hefty fines, imprisonment or deportation.

The Wi-Fi network

What’s the Wi-Fi like?
Staying connected is easy in Dubai. The Wi-Fi network is absolutely incredible and you can connect at the airport, at the beach or in private cars for free! The aptly named WOW-Fi network is a key feature at the Dubai International Airport. With a speed of up to 100mbps, travellers can enjoy a connection at least ten times faster than many internet users would get in their homes while they wait for their flights. The Dubai Culture and Arts Authority have a similar initiative across the city’s culture and heritage sites. The Authority is committed to providing high quality facilities that support creativity, innovation and cultural exchange and believe that a fast Wi-Fi network can help this.

Ramadan in Dubai

What is Ramadan?

Ramadan is the ninth month of the Islamic calendar and is celebrated across the UAE. It represents the lunar period when the Prophet Muhammad received his first revelations. The dates of Ramadan vary from year to year although it generally falls around May 26 and lasts for approximately 30 days. Muslims observe the holiday by fasting between sunrise and sunset, praying regularly and practising the act of giving. After sunset, the city is full of glorious events and feasts!

Dubai clothes

Is there a special dress code?

While there are strict dress standards in the United Arab Emirates, Dubai has a more relaxed approach. Dubai ‘s population is made up of approximately 90% expats and 10% Emiratis. Generally, expats and tourists are allowed to dress as they would at home, though swimwear should be limited to the beach or pool. Modest dress is required in traditional and religious areas. Garments must cover the shoulders and reach at least just above the knee—it’s a good idea to carry a pashmina or scarf!

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